Privacy Policy

Effective Date: 29/05/2025

At Elite Landscaping, we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We may collect and process the following personal data:

Your name, phone number, and email address (when you fill out a contact form, call us, or email us)

Your address (if provided for quotes or services)

Any additional information you voluntarily provide

We do not collect or store payment information through our website.

2. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide quotes

Schedule and carry out landscaping services

Communicate with you about your project

Send invoices or receipts

Improve our website and customer service

We do not sell or share your data with third parties for marketing purposes.

3. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on:

Consent (when you submit a contact form)

Contractual obligation (to provide services)

Legitimate interests (e.g. following up with customers)

4. How We Store and Protect Your Data

Your data is stored securely and only accessed by authorised personnel. We take appropriate measures to prevent unauthorised access, loss, or misuse of your information.

We retain data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

5. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@elitelandscapingservices.co.uk

6. Cookies and Website Analytics

We may use basic cookies to improve website functionality and track visitor numbers. You can manage your cookie settings through your browser.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Elite Landscaping
Email: info@elitelandscapingservices.co.uk
Phone: 07704 243748